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Report a problem

Anyone who can open the site can report a problem from the phone, standing in front of the equipment.

Report a problem

  1. Open the asset: scan its label, or search for it under Assets.
  2. Tap Report a problem.
  3. Under What is wrong, write a short line, such as "Leaking at the gland".
  4. Add anything else under Anything to add.
  5. Under Photos, tap Add a photo to take or choose photos.
  6. Tap Send the report.

"Someone will look at it and decide what happens next. You can follow it under My reports."

With no signal, the report is saved on the phone and sent when there is one.