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Work without a signal

With Matrise Field offline, you keep working where there is no signal, such as a basement plant room or a remote pump station. Your work, the asset register and the job checklists are saved on the phone. Anything you record is saved on the phone first and sent when there is a signal again.

Before you go out of signal

Open Matrise Field while you have a signal, so the site is saved on the phone. The first time takes a little longer. The Account tab shows how many assets and work orders are saved.

Working with no signal

  • The line at the top says "No connection. Showing data saved" followed by how long ago. If the data is old, it adds "This data may be out of date."
  • Record work, inspections and problems as usual.
  • A line shows how many items are waiting, for example "1 item waiting to send", and "They send when there is a signal."

When the signal comes back, they are sent on their own. Tap Refresh to update straight away.

Warnings

  • This phone is not keeping your work: "Anything you record is lost when the app closes. Open Matrise Field in a normal browser tab, not a private one, or install it."
  • This phone is nearly full: it is holding nearly as many items as it can. Find a signal so they can be sent.

Signing out does not delete work that has not been sent. It is sent the next time you sign in on the same phone.

If something cannot be sent, see Fix an item that was not sent.