Review and close finished work
Finished work waits as Complete until someone reviews it. Closing it signs it off and locks the record.
Find work to review
- Click Work orders on the rail.
- Choose the Review view. If nothing is waiting, it shows "Nothing waiting for sign-off."
- Open a job. Check Work recorded, the checklist, the photos and the failure codes.
Close the job
- Click Close.
- In the Close dialog, "Closing locks the record. It cannot be reopened." Click Close.
If your site requires failure codes on corrective work, add them first. See Record failure codes on a job.
Screenshot to comeA complete work order with Work recorded and photos, the Close button, and the Close dialog.
Send it back
- Click More, then Send back.
- "Say what still needs doing. It goes back to the technician as in progress."
- Click Send back.
The job returns to In progress, with your note in its history.
Jobs closed automatically
A job's history may show "closed automatically after" a number of days. That job was closed on a timer rather than by a person.