Start, pause and resume a job
A work order shows one red button for its next step, up to two other common actions, and the rest under More. Each action under More has one line on what it does. To see what the visible buttons do, click the information button beside them, What these buttons do.
Start a job
- Open the job. Its status is Scheduled.
- Click Start work. The job moves to In progress.
Screenshot to comeA scheduled work order with the red Start work button, the More button and the information button, and More open listing actions with one line each.
Put a job on hold
- Click More, then Put on hold.
- Choose Why is it stopped?: Waiting for parts, Waiting for access, Waiting for a shutdown, Waiting for a contractor or Other.
- Add a note under Note, required for Other. For Other it is required.
- Click Put on hold.
The job moves to On hold, and the reason shows in its history.
Resume a job
- Open the job. Its status is On hold.
- Click Resume. The job returns to In progress.
A job is finished by logging the work or recording an inspection, not by a status change. See Log work on a job and Record an inspection.