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Accept an invitation

You join Matrise when someone in your organization invites you to their workspace. A workspace is your organization's area in Matrise. It holds one or more sites, and each site is a facility you can open. The invitation email holds a link that sets up your account.

Create your account

  1. Open the invitation email and click the link in it. The page shows Create your account and "Choose a password to finish setting up your Matrise access." Your Email is filled in for you.
  2. Enter Your name.
  3. In Choose a password, enter a password of at least 12 characters. A few unrelated words works well.
  4. Click Create account.
  5. Set up two-factor authentication when Matrise asks you to. See Set up two-factor authentication.

Matrise then opens Your workspaces, with the site you were invited to waiting for you.

If you already have a Matrise account

If you were invited to a second workspace, or were removed from a workspace and invited again, you already have an account. Enter the password you already use in Choose a password and click Create account. Matrise signs you in, asks for your authenticator code, and accepts the invitation.

If the password is not the one you use, Matrise says an account already exists for this address. Reset your password from the sign-in page, then open the invitation link again. See Reset your password.

If a message appears

  • This invitation has expired or was cancelled. Ask whoever invited you to send it again.: invitations last 7 days. Ask the person who invited you to resend it.
  • This invitation was sent to a different email address.: open the link from the email that was invited.
  • Password must be at least 12 characters.: choose a longer password.